Shipping policy

All orders are shipped with country-to-country tracking.

Please note that you will be responsible for custom duties, sales tax or VAT as required in the receiving country. 

Delivery lead time

To Singapore: 2 - 3 working days 

Rest of the World:

  • SingPost International Registered: 1 - 3 weeks

 Free Standard Tracking

We provide free standard tracking for orders above USD 35.

Do note that for most countries, this is country-to-country tracking only - i.e. up until it reaches your country. Thereafter, it will take about 2 - 3 weeks for the parcel to reach your parcel.

Included in Free Standard Tracking
 Country-to-country tracking only
  • Australia
  • USA
  • Rest of the world
Doorstep tracking
  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • France
  • Hong Kong 
  • Japan
  • Lithuania
  • Luxembourg
  • Malaysia
  • Mexico
  • Norway 
  • Saudi Arabia
  • Singapore 
  • Switzerland
  • Thailand
  • United Kingdom

 

Please note that we will not be responsible for any lost parcels as it depends on the courier for the last mile delivery within your country. Please opt for DHL Express for a peace of mind if you prefer door step tracking.